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Reception assistant - Best Village

Join Our Team at Best Village!
We Are Looking for a Reception Assistant

What We Offer:

Stability and Development: Opportunity to join a well-established hotel within the Best Hotels chain.
Competitive Conditions: Salary according to the applicable collective agreement and level of responsibility.
Ongoing Training: Opportunities for learning and professional growth within the Front Office department.
Dynamic Environment: Work in a holiday hotel with direct and continuous contact with international guests.
Positive Work Atmosphere: We promote teamwork, collaboration, and a strong service-oriented culture.

What We Are Looking For:

Experience: Previous experience in hotel reception or customer service will be valued.
Education: Studies in Tourism, Hospitality, or a related field (preferred).
Languages: Upper-intermediate level of English (additional languages will be an asset).
IT Skills: Proficiency in computer systems and hotel management software.
Availability: Flexibility to work rotating shifts, weekends, and public holidays.

Key Competencies:

Customer-Oriented Mindset: Friendly, approachable, and professional attitude.
Communication Skills: Strong communication abilities and capacity to handle different situations effectively.
Organization: Ability to work accurately with attention to detail.
Teamwork: Close collaboration with other hotel departments.
Problem-Solving Skills: Ability to respond efficiently to guests’ needs and requests.

Main Responsibilities:

Guest Service: Welcome, assist, and provide information to guests throughout their stay.
Check-in and Check-out: Manage arrivals and departures, including room allocation.
Administrative Tasks: Handle reservations, billing, and payments.
Information and Assistance: Provide information about hotel services and local attractions.
Internal Coordination: Maintain constant communication with other departments to ensure excellent service.

About Best Village

Best Village is part of the Best Hotels chain, recognized for its commitment to quality and guest satisfaction. We work every day to deliver memorable experiences, supported by a professional, dynamic, and service-oriented team.

Become Part of Best Village!

Your professionalism and dedication will help ensure that every guest enjoys a unique experience from the very first moment.
Best Village
Costa de la Luz
Reception Assistant
Fulltime