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Room 2

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Best Hotels guarantees the best online price for your reservation.

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Best Hotels guarantees a 100% secure booking process.

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We guarantee you

Best online price
Best Hotels guarantees the best price online for your reservation. If you find a lower online rate, we will match it.

Essential requirements to request equalization

1. You must have a reservation made through www.besthotels.es or in our Booking Center (977 374 203)
2. Send the request for equalization within a maximum period of 48 hours after making the reservation.
3. The price in euros found must always be on an online channel (except in Flash campaigns) and must be available at the time of checking.
4. The Hotel, room type, pension, people, dates of entry and exit and conditions must match those of your reservation.

Additional terms and conditions

Once the match at the best online price has been accepted and made if a modification of that reservation is made in type of accommodation, room, regime, number of people or dates, the match would be without effect, becoming confirmed with the corresponding price on our page Web.

Best Hotels reserves the right to reject the claim linked to a lower room rate if it fails to confirm its availability. Likewise, it reserves the right to interrupt or modify the Terms and Conditions of the guarantee program of the lowest rate on the internet.

How to request the match?

1. Contact by e-mail - ventas@besthotels.es - indicating your information: name and surname, email address, telephone number and location number of your reservation or by telephone in our Booking Center (977 374 203)
2. Send screenshot of the price found.
Details will be verified from Best Hotels and, if the requirements are met, the match will be made within a maximum period of 2 working days.

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