Front Desk Assistant (Hotel Front Maritim)

Join Our Team!

We are looking for a Reception Assistant for Best Hotels

Location: Best Front Maritim Hotel, Barcelona, Catalonia

What We Offer:

• Inclusive Work Environment: A dynamic and welcoming environment where we value and respect every member of the team.
• Development and Growth: Ongoing opportunities to develop your career and grow with us. We offer training and professional development programs.
• Benefits and Wellbeing: Competitive salary package, attractive benefits and a focus on employee wellbeing.
• Exclusive Discounts: Discounts on our hotels and services for you and your family.
• Positive Work Culture: We foster a positive work environment where each day brings new experiences and challenges.

What We Seek in You:

• Education and Experience: Previous experience in a similar role is an advantage, but what matters most is your positive attitude and willingness to learn.
• Interpersonal Skills: Excellent communication skills and ability to connect with guests.
• Languages: Fluency in English is required to hold a proper conversation with the guest. Other languages are a plus.
• Positive Attitude: Friendly, proactive person who is always willing to help.
• Organization and Multitasking: Ability to handle multiple tasks and remain calm under pressure.
• Flexibility: Availability to work rotating shifts, including weekends and holidays.
• Knowledge of points of interest: You must know the points of interest in the city to keep our guests informed if requested.

What Will You Do in This Role?

• Reception Assistance: You will support at reception, ensuring that our guests feel welcome and taken care of from their arrival.
• Check-in and Check-out Management: You will assist in the check-in and check-out process, always with a positive and friendly attitude.
• Customer Service: You will answer inquiries and provide helpful information about hotel services and local attractions.
• Reservations Support: You will assist in managing reservations and confirm details accurately.
• Internal Communication: You will collaborate with other departments to ensure a smooth and satisfactory experience for guests.
• Administrative Tasks: You will perform various administrative tasks, ensuring that the reception area runs smoothly.

About Us:

At Best Hotels , we're not only dedicated to providing unforgettable experiences for our guests, but we also deeply value our team. We believe our staff are the heart of our operation, and we're committed to their development and well-being. If you're passionate about customer service and looking for an inclusive and dynamic work environment, we'd love to hear from you!

Join Best Hotels and help us create unforgettable moments for our guests while growing professionally in an environment that values you!