• Woman on phone at hotel lobby Best Hotels.

Receptionist - Best Tritón

Join Our Team!
We are looking for a Receptionist at Best Tritón!

What We Offer:
• Inclusive Work Environment: A dynamic and welcoming environment where we value and respect every member of the team.
• Development and Growth: Continuous opportunities to develop your career and grow with us. We offer professional training and development programs.
• Benefits and Well-being: Competitive salary package, attractive benefits, and a focus on employee well-being.
• Exclusive Discounts: Discounts at our hotels and services for you and your family.
• Positive Work Culture: We foster a positive work environment where every day (or night) brings new experiences and challenges.

What We Are Looking For in You:
• Education and Experience: Previous experience of one year in a similar position is an advantage, but the most important thing is your positive attitude and willingness to learn.
• Interpersonal Skills: Excellent communication skills and ability to connect with guests and colleagues.
• Languages: Proficiency in English to be able to hold a fluent conversation. Other languages are a plus.
• Positive Attitude: A friendly, proactive person always willing to help.
• Organization and Multitasking: Ability to handle multiple tasks and maintain calm under pressure.
• Flexibility: Availability to work in shifts, including weekends and holidays.
• Autonomy and Responsibility: Ability to work independently and make sound decisions during the night.

What Will You Do in This Role?
• Reception and Security: You will be the first friendly face our guests see when they arrive at night, ensuring they feel welcome and safe.
• Check-in and Check-out Management: You will handle the check-in and check-out process efficiently, always with a professional attitude.
• Assistance and Information: You will provide useful information about hotel services and handle any night inquiries from guests.
• Supervision and Coordination: You will work in close collaboration with other departments and ensure the hotel runs smoothly during the night.
• Billing and Night Audit: You will be in charge of billing, payment management, and reviewing daily transactions to ensure record accuracy.
• Incident Management: You will resolve any issues or emergencies that may arise during the night quickly and effectively.

About Us
At Best Hotels, we are not only dedicated to offering unforgettable experiences to our guests, but we also deeply value our team. We believe that our staff is the heart of our operation, and we are committed to their development and well-being. If you are a person passionate about customer service and are looking for an inclusive and dynamic work environment, we would love to meet you!

Join Best Hotels and be part of a team dedicated to creating unforgettable experiences for our guests!
Best Tritón ****
Benalmádena
Receptionist
Full Time