Best online price guaranteed
Best Hotels guarantees you the best online price for your booking. If you find a lower rate online we will match the price.



Essential requirements to apply for matching:

1. You must have a reservation made through www.besthotels.es.

2. Send the request for equalization within 48 hours after making the reservation.

3. The price in euros should always be found in an online channel and should be available at the time of checking.

4. The hotel, room type, board, people, dates of arrival and departure and must match the conditions of your reservation.



How to apply for equalization?

1. Contact us by e-mail - ventas@besthotels.es - giving your details: name, email address, phone number and reservation code.

2. Send us a screenshot of the price found.

Best Hotels will verify the details and, if you meet the requirements, we will be matching within a maximum of 2 working days.



Additional terms and conditions:

Once accepted and matched the best online price if you realize a modification of that booking accommodation, room rate, number of people or dates equalization would be ineffective, going to be confirmed by the corresponding price in our web.

Best Hotels reserves the right to reject the claim related to a lower rate for a room if you can not confirm the availability. It also reserves the right to discontinue or modify the terms and conditions of the assurance program at the lowest internet rate.